Privacy Policy
Emotion in Balance website is owned by Emotion in Balance, LLC, which is a data controller of your personal data.
This policy applies to information we collect:
on our Website;
In email, text, and other electronic messages between you and our Website; and
any other information we may collect about you offline when you use our services.
It does not apply to information collected by:
us that is “protected health information” as defined under the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”). Your protected health information includes, for example, information we collect and process for or on behalf of the healthcare providers employed or contracted with Emotion in Balance, LLC.
us for purposes of creating your account and providing you access to our secure patient platform, as this information is subject to the Emotion in Balance, LLC HIPAA Notice of Privacy Practices;
any other means, including on any other website operated by Emotion in Balance, LLC or any third-party;
us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us; or
any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Emotion in Balance website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Information You Provide to Us
We collect the following types of Personal Data directly from you when you access or use our Website: real name, alias, home postal address, email address, telephone number. In addition, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us.
The Personal Data we collect on or through our Website through:
information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website;
if you contact us, records and copies of your correspondence (including email addresses);
your responses to surveys that we might ask you to complete for research purposes; and
your search queries on the Website.
Client's may communicate with Emotion in Balance employees or providers through text/SMS message. Emotion in Balance employees will obtain written consent for text message communications before the beginning of services. You have the right to withdraw this consent at any time by sending your request to info@emotioninbalance.com. Emotion in Balance will securely transfer messages to your medical record or delete all message/SMS records within 7 days. To better protect your information, we recommend only messaging through the secure client portal.
We do not control the collection and use of your information collected by third parties. Text message and calling services are provided by RingCentral, Inc. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@emotioninbalance.com.
Your rights:
Emotion in Balance, LLC makes no claims that materials on the Platform or the App or any of the Services are appropriate or may be downloaded for use in locations outside the United States of America. Access to the Platform or the App or any of the Services from countries or territories where such access is illegal is prohibited. By sending us your data, you consent to its transfer to and storage within the United States of America. Those who access the Platform or the App or any of the Services from outside the United States of America do so on their own initiative and are responsible for compliance with local laws, rules and regulations.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@emotioninbalance.com.